Your privacy matters to us. This Privacy Policy clearly explains how Genting 88 collects, uses, stores, and protects your personal information as a member of our online betting platform in Malaysia. Please take a moment to read this document carefully.
Genting 88 understands that your personal information is a trust we hold with full responsibility. As Malaysia's leading online sports betting and casino platform, we are committed to ensuring that every piece of data you share with us is handled to the highest security standards and in compliance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia.
This Privacy Policy applies to all users who access or register with Genting 88 via our official website at genting88.my, covering all areas of the platform — from Sports Betting and table games to Live Casino, lottery, virtual sports, and the VIP programme. By using our services, you agree to the terms set out in this Privacy Policy.
We encourage you to review this policy from time to time, as Genting 88 reserves the right to update it to reflect changes in privacy practices or Malaysian legal requirements. Members will be notified of any significant amendments via an in-platform notice or your registered email.
Our Commitment: Genting 88 never sells, rents, or trades members' personal information to any third party for marketing purposes without your explicit consent. Your data belongs to you — we are merely its custodian.
Genting 88 collects two main categories of information: information you provide directly and information collected automatically when you use our platform.
| Data Category | Specific Details | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number (MyKad), gender | Identity verification (KYC), legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications, security notices |
| Financial Information | Payment methods (Touch 'n Go, GrabPay, DuitNow, FPX), transaction history | Processing deposits and withdrawals in MYR |
| Usage Data | Betting history, games played, session duration | Product improvement, responsible gaming |
| Technical Data | IP address, device type, web browser, operating system | Account security, fraud detection |
We only collect information that is strictly necessary for the stated purposes. Genting 88 does not collect sensitive information such as your biometric data, political views, or religious affiliations. All data collection follows a "minimum necessary" principle in accordance with Malaysia's PDPA.
Every piece of data collected by Genting 88 used for clear and legitimate purposes. Below is a full list of how we use your personal information:
Legal Basis: Genting 88 processes your personal data on the basis of: (a) fulfilment of the service contract between you and us, (b) legal obligations under Malaysia's PDPA, and (c) consent provided by you during account registration.
Genting 88 does not share your personal information with third parties except in the following strictly limited circumstances:
All third parties with whom we share data are required to uphold data protection standards equal to or exceeding Malaysia's PDPA requirements. They are not permitted to use your data for any purpose other than those specified in their agreement with Genting 88.
Reminder: Genting 88 does not share your data with third-party advertisers or social media platforms for targeted advertising without your explicit prior consent.
Protecting members' personal and financial information Genting 88 are an absolute priority for us. We continuously invest in the latest security technologies and procedures to ensure your data remains protected at all times:
While we take all reasonable steps to protect your data, no data transmission over the internet can be guaranteed 100% secure. You are also responsible for keeping your account password and login credentials safe Genting 88 yourself.
Website Genting 88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some parts of the platform Genting 88. For more information on how to manage cookies, please refer to your web browser's help documentation.
As a member Genting 88 and as a data subject under the Personal Data Protection Act 2010 (PDPA) Malaysia, you have the following rights regarding your personal information:
You have the right to request a copy of all personal information we hold about you at any time.
If your information is inaccurate or out of date, you have the right to request that we correct it promptly.
You may withdraw your consent for specific processing at any time, including opting out of marketing communications.
You have the right to object to the processing of your data for specific purposes that are not related to our service contract.
You may request your data in a machine-readable format for transfer to another service provider.
If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
To exercise any of the above rights, please contact the privacy team at Genting 88 via email at privacy@genting88.my. We will process your request within 21 working days in accordance with Malaysia's PDPA requirements.
Genting 88 retains your personal information only for as long as necessary to fulfil the purposes stated in this policy, or as required by Malaysian law:
When the retention period expires, Genting 88 will securely delete or anonymise your personal data using methods that ensure it cannot be recovered.
Platform Genting 88 may contain links to third-party websites or services from time to time, including but not limited to payment providers and game providers. This Privacy Policy applies only to websites and services operated directly by Genting 88.
We are not responsible for the privacy practices of any third-party websites. We encourage you to read the privacy policy of every website you visit. Any access to third-party sites is entirely at your own risk.
If you have any questions, concerns, or requests regarding Genting 88's Privacy Policy Genting 88 or the processing of your personal data, please contact us through the following channels:
Our team will respond within 3 working days for general enquiries, and within 21 working days for official requests relating to data subject rights under Malaysia's PDPA.
Final Note: This Privacy Policy is part of Genting 88's broader commitment to operating transparently, responsibly, and ethically in Malaysia. Thank you for trusting us with your personal information.
Six layers of privacy protection we guarantee for every member in Malaysia
All data transmitted through the Genting 88 platform is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading financial institutions such as Maybank and CIMB. Your card and e-wallet details are never stored in plain text.
Genting 88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means your rights as a data subject are protected by law — not merely by company promises.
Enable 2FA on your Genting 88 account for an added layer of security. Even if your password is compromised, no one can log in without the verification code sent to your registered phone.
Genting 88 has never and will never sell members' personal information to third-party advertisers or data brokers. Your data is used solely to enhance your gaming experience on our platform.
All transactions in MYR via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX are processed through certified payment gateways. Your financial information is never shared across international borders without your consent.
Genting 88's cybersecurity team monitors our platform around the clock to detect and respond to any threats or suspicious activity before they can impact your account.